Perfectly crafted chesterfields built in the UK

Peace of Mind

ordering with total peace of mind

We want you to have peace of mind when ordering your new Chesterfield from us. That is why we established a set of values to help put your mind at ease when ordering your S.W. James Chesterfield via our website.

You can rest assured your new S.W. James Chesterfield will be wonderful and finished to the very highest standards but we also want to give you peace of mind when it comes to ordering and receiving delivery of your new Chesterfield. These values are listed below.

We want the buying process to be as relaxing as sitting in an S.W. James.

Try our chesterfield in your home

Peace of Mind

Try it in your home

We couldn’t imagine why, but if you don’t love your new S.W. James as much as we do, you can always return it within 28 days.

We know that buying an important item such as an S.W. James Chesterfield online can be a big decision. That’s why we want to put your mind at ease and let you know that you can return it if you truly don’t think it’s right for you.

Free delivery to the UK Mainland

Peace of Mind

Free Delivery

We work with a trusted and very highly respected specialist furniture delivery company that has a proud heritage spanning six decades. A white glove team will make sure your new S.W. James is nestled perfectly in your home for you.

 

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Our Guarantee

Peace of Mind

Our Guarantee

Buying an S.W. James Chesterfield is completely risk free. We want the buying process to be as relaxing as sitting in an S.W. James.
Every piece that leaves our factory comes with a lifetime frame guarantee* (Terms Apply)

The S.W.James Chesterfield - a digital brand

Peace of Mind

Old meets New – A digital brand

The market place is no longer regional, nor is it just national. Our modern shop window is the world and at S.W. James we have positioned ourselves as a global brand.

We achieved this aim by adopting an entirely digital approach and focused our full attention on great customer support and also our digital presence. (We hope you like it).

A Brand Born To Travel

international shipping

We will always find a way to reach you. If you would like your new S.W. James Chesterfield delivering overseas, click the button below to learn more.

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Talk to the team at S.W. James

The S.W. James Team

we’re here to help

We know ordering your own handmade Chesterfield or vintage sofa is a very personal decision and we know you will have questions before you decide to choose an S.W. James of your own. We are here to help, and we work closely with you throughout every step of the production process to ensure you are 100% happy with your new S.W. James when it arrives in your home.

We’re a passionate team and we love to talk about our Chesterfields and vintage sofas. As a result, if you have questions before you order, or at any point during production, just ask. You will always talk directly with Warren and the other business founders.

Call the team today for a friendly chat on

+44 (0)161 359 5462

Or email Warren and the team by clicking here : warren@swjames.com.

Our office hours are Mon- Fri 9am to 6pm, Saturdays 10am to 6pm, Sundays 10am to 4pm. Feel free to call any time. If the office is closed just leave a short message and we will call you back as soon as possible. Alternatively email us any time you like.