S.W. James FAQ's

Frequently Asked Questions

From product orders to shipping costs and finance - we get asked a lot of questions. Below are some of the more common queries.

Shipping & Delivery

Returns and Guarantee

Products and Samples

Finance

talk to the team

If you have questions, talk to us

Try our free swatches to experience first hand the quality of our upholstery

Warren

S.W. James co-founder

If you are considering an S.W. James, I feel picking a selection of swatches is the best place to get started. You can experience first hand the quality of our upholstery. If you have any questions, call me on 0161 359 5462 or email us

Why order Swatches

Touch and Feel

To truly understand how inviting our leathers and fabrics are, let your senses explore the textures for themselves.

Colour

To get an accurate sense of our colour range, you need to experience them first hand. (We have been as precise as we can to represent accurate colour on our website, but it's always best to see colours for yourself.)

Wear, Tear & Characteristics

Touch them, scratch them, spill on them. Try out the resilience of our fabrics and leathers for yourself to judge if they right for you.