We tend to work to 6-8 weeks to make your new S.W. James by hand. When we're extremely busy, that can go to 10-11 weeks—for example, Christmas time. You can see lead times next to each of our items to get a better idea. The build process starts the day you order your new S.W. James. You can find out a bit more here.
Yes, S.W. James ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
We use all major carriers, and local courier partners. You’ll be contacted during the order process regarding delivery dates and times.
Returns and Guarantee
We do. Our team have been making Chesterfields and sofas for over 40 years and we have some of the very finest names in the industry working with us to make our furniture. All our furniture has a 2-year guarantee against faulty workmanship and /or materials. Our frames carry a 25 years guarantee.
Yes, you can. We give you 14 days to sit in your new S.W. James and enjoy it. If you don't love it, you can return it to us. No, questions asked. We just ask its returned to us in the same condition we sent it to you.
Products and Samples
Yes, you can. We’re located in Bollington – a delightful village nestled in stunning Cheshire countryside. Book an appointment to come and experience how comfortable our Chesterfields really are. Call Warren on 0161 359 5462 or email : firstname.lastname@example.org to find out more.
We sell all our furniture directly through our website. Feel free to order any time you like. If you need a little help, don't hesitate to call Warren. If you would find it more convenient, we can also raise a custom invoice for you, that can be paid safely and securely via all major payments cards. If you would like help, call us on +44 (0)161 359 5462 or email : email@example.com
You can select free swatches from our swatch page. You can request any leather or fabric in the S.W. James range for free. We will send you our booklet and the swatches you requested in first class post.
Yes. It is. We are so proud of our heritage. Every S.W. James is brought to life in our factory on the outskirts of Manchester. In the north of England. We are also members of the ‘Make it British’ community.
If you’ve lived in the UK for at least three years, are aged 18 or over, work at least 16 hours a week (or are in receipt of a regular income) and can provide income and expenditure information then you can apply for credit from Buyline.
Buyline will finance purchases up to a maximum of £25,000
Buy as normal from S.W. James and choose to pay using Buyline. Complete a short application. Pay the deposit and sign the agreement to complete the purchase.
You would need to complete the purchase using one of the other traditional methods of payment we offer.
The minimum deposit is 10%. You can pay up to a 50% deposit. The higher the deposit, the lower the amount of credit required and the lower the monthly instalments will be.
Yes, it is possible to make full payment before the agreed term ends – there is flexibility and this can be discussed with Buyline.
talk to the team
If you have questions, talk to us
Try our free swatches to experience first hand the quality of our upholstery
S.W. James co-founder
If you are considering an S.W. James, I feel picking a selection of swatches is the best place to get started. You can experience first hand the quality of our upholstery. If you have any questions, call me on 0161 359 5462 or email us
Why order Swatches
✔ Touch and Feel
To truly understand how inviting our leathers and fabrics are, let your senses explore the textures for themselves.
To get an accurate sense of our colour range, you need to experience them first hand. (We have been as precise as we can to represent accurate colour on our website, but it's always best to see colours for yourself.)
✔ Wear, Tear & Characteristics
Touch them, scratch them, spill on them. Try out the resilience of our fabrics and leathers for yourself to judge if they right for you.