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Our Reviews
04 December 2022
Love my 'Birdies'!
Val


05 December 2022
Amazing company!
Amanda B
19 Nov 2022
we were well looked after from moment…
Mrs christine houghton


24 Nov 2022
Overall Fantastic!
Theresa
14 Nov 2022
I highly recommend S.W James
Paul


8 Nov 2022
Great experience from start to finish…
From learning all about their products and their ‘why’ at the showroom to placing an order and being updated through the build process - everything was spot on.
The finished product (2x Huxlies) arrived last week and I couldn’t be happier with them.
Would definitely recommend Warren and SW James to anyone looking for top-notch couches.
5 Nov 2022
They were informative in their product…
Robert Barkwell


5 Nov 2022
Professional, friendly, great workmanship
Jackie Porter
31 Oct 2022
Beautiful sofas of the highest quality & fabulous customer experience.
Mrs Hearn


23 Nov 2022
From start to finish everyone was so…
Ann Martin
Oct 12, 2021
Brilliant Service ,Amazing Quality
We ordered Huxley after looking at many other chesterfields. From the moment we placed the order, the service and communication has been faultless. Warren has kept us up to date every step of the way. When Huxley arrived and was put in our dining room we realised what an excellent choice we made. The workmanship that has gone into producing Huxley is second to none. Even Florence our working cocker behaves when sitting on it. We suspect this is one piece of furniture that we will never replace. Our eldest daughter has asked we will leave it to her in our will. Many thanks to Warren and his team for our new family member Huxley
Mrs Green
25th June 2021
S.W James.. Impeccable!!
What can I say about S.W James! Fantastic!!! From the initial swatch sample through to delivery I have received impeccable customer service. I have been kept informed on how my order was progressing, reassurance when I needed it and when my sofa arrived! Well it was breath taking! The craftsmanship is beautiful it is more than I expected and looks beautiful in my room. I cannot recommend Warren and his team enough worth every penny!!
Joanne Shortt
December 2020
One word... EPIC
Amazing quality and even better customer service, ordered the three seater No1 but then changed my mind to 4 seater and wanted it with the bed option they were really accommodating. Changed for me no quibbles and just paid the additional separate rather than re ordering.
Delivery guys were really professional and made sure that the sofa would fit before delivery. They even did extra fittings on site to enable the fit in my cellar. Simply brilliant from start to finish and delivered within time scale set out from order point!
Jamie Porter
11 November 2020
Superb quality
We spent a lot of time viewing Chesterfields before visiting SW James and seeing their product. No comparison, we placed an order there and then. The quality of materials used are fabulous the build you can see is carried out by highly skilled craftsmen, how they get the pleats so tight and the buttons so deep is amazing, the attention to detail outstanding, from the beautiful piping around the studs to the small tab that identifies this as a genuine SWJames. We chose the number 3 sofa and chair together with a number 7 chair in antique dark brown leather, beautiful and very comfortable
Thanks to all at SWJames.
Mrs Patricia Lally
15th September 2020
Superb from start to finish…
SW James were superb from start to finish. Warren was really great. He helped us choose the right colour for our room with samples and photos, then he had our sofa, chair and stool made in time for delivery just after we moved in. We'll definitely be back for more!
Nicola Briggs
25 July 2020
Even Better Than Expected
Everything about the purchase of our SW James No 5 Chesterfield was perfect. Having done a lot of research we thought SW James would be good - they exceeeded our expectations. Prior to purchase and throughout production and delivery we received execellent customer service and we will continue to enjoy the quality and craftsmanship of our sofa for many years to come.
Thank you to Warren and team.
Lisa & Paul
Just brilliant from the start to the…brilliant
Just brilliant from the start to the end !
Paul
15 June 2020
Very Impressed
My SW James 5 seater No 2 leather Chesterfield arrived today. I am extremely impressed with the quality of leather, comfort and workmanship.
There are not many manufactures of furniture that keep you updated with your order and seem to treat their creations with immense pride.
I am so impressed that I’m already considering ordering a second piece.
David James
Older Reviews
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Much like our commitment to good old-fashioned furniture making, we work hard to deliver an old school customer service experience to match. It’s for this reason that we have only 5* reviews on Trustpilot. If you’re interested in reading all our 5* reviews, visit our Trustpilot by clicking here